Shipping

We ship via Australia Post for all products. Standard shipping fees apply and are nominated at the time of checkout.

Domestic delivery between capital cities can take 2-5 days and longer for regional. International shipping times vary.

 

Currency

All prices are displayed and processed in Australian Dollars (AUD$).

 

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or does not do what it is supposed to do. Please email admin@nuvofibr.com with your order number to arrange this.

 

Customer Service Policy

nuvoFIBR Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock. Standard delivery timeframes are between 5-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

 

Merchant Address
nuvoFIBR Pty. Ltd.
132 Woodlands Drive
Braeside VIC 3195
Phone: +61 3 8586 6000
Fax: +61 3 9587 4506